Refund Policy for WizCore

Effective Date: 1st November 2024

1. Introduction

Welcome to Wizcore, a business unit of Cton Cloud Datacenter Private Limited ("we," "our," "us"). This Refund Policy outlines the terms and conditions under which refunds are issued for our web hosting services.

2. Eligibility for Refunds

Refunds are available for the following services, provided the request is made within the specified time frame:

Shared Hosting: 7days from the date of purchase.
Reseller Hosting: 7days from the date of purchase.
VPS Hosting: 7days from the date of purchase.
Dedicated Server Hosting: 7days from the date of purchase.

3. Non-Refundable Services

The following services are non-refundable:

Domain Registrations and Renewals
SSL Certificates
Setup Fees
Any additional services or add-ons purchased

4. Refund Process

To request a refund, please contact our support team at support@wizcore.in with your account details and the reason for the refund. Refund requests will be processed within 7days of receiving your request.

5. Prorated Refunds

If you cancel your service after the initial refund eligibility period, we may issue a prorated refund based on the remaining term of your service.

6. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

Cton Cloud Datacenter Private Limited (Wizcore)
RDB Boulevard, K1, 5th Floor, Block EP & GP
Sector V, Saltlake, Kolkata:700091
support@wizcore.in
+91 3369029550